Dermatology Service

Welcome to the Webdoctor Online Dermatology Service. 

Our online dermatology service revolutionises skin care accessibility. Through our CE-marked digital platform, patients can connect with multiple GPs with a special interest in dermatology remotely, offering convenience and efficiency, as well as the highest levels of safety and patient care. 

Through our dermatology service, patients can seek advice for various skin conditions via secure video consultations and image submissions. 

Our service enhances early detection and management of skin ailments, reducing unnecessary and costly dermatologist office visits and waiting times. 

Here at Webdoctor, we also aim to foster patient education on dermatological conditions, empowering individuals to actively participate in their skin health. 

Who is this service suitable for?

This service is suitable for you if:

• You can provide 2 clear, up-to-date photographs of your skin condition.

Who is this service not suitable for?

This service is not suitable for you if:

• You are booking on behalf of another adult (that is a person other than the named person on this account)
• You are booking on behalf of a child with a non-blanching rash and a high fever over 38 degrees celsius. A non-blanching rash is a rash which does not disappear with pressure, especially using the 'glass test'.
• You are seeking a prescription for oral retinoids from us. We are not able to provide a prescription for oral retinoids, however we can issue you with a referral for a consultant dermatologist to request this treatment if medically appropriate. 
• You are seeking a prescription for oral tretinoin 0.05%. Products containing tretinoin 0.05% are unlicensed in Ireland and are not available through this service. 
• You cannot provide 2 clear, up-to-date photographs of your skin condition.

How It Works

Speak with one of our Irish-registered GPs with a special interest in dermatology from the comfort of your own home with our online GP dermatology consultations. Simply fill in your details and choose a time that suits you.

STEP 1

Online Questionnaire

Complete a simple, secure online questionnaire to allow us to provide the best possible care. You must include 2 high quality photos of your skin condition. The consultation will not be able to proceed without these photographs. 

STEP 2

Pick Your Time

Choose from a range of appointment times, including evenings and weekends. If our doctor requires further clinical information to help safely assess your request, they will send you a message via your secure patient account.

STEP 3

Speak With a Doctor

Receive tailored dermatology advice, a prescription or a referral for a hospital consultant or tests.

When can I speak with an online GP about dermatology?

Patients can avail of appointments 7 days a week, including evenings and weekends.

Appointments are available during the following times:

Monday – Friday: 8 am – 10 pm

Saturday: 10 am – 6 pm

Sunday: 10 am – 6 pm

What happens in the online dermatology video consultation?

Our experienced GP will discuss your dermatology concerns and symptoms. As it is a video consultation, the GP will have the benefit of seeing you, enabling them to make important clinical observations.

A management plan will be provided, which may include a prescription for medication or a referral for further assessment/ investigations.

A copy of the doctor’s notes and advice will be sent to you via your secure patient account for your records.

What can we treat?

We can treat some of the most common dermatological conditions. These include:

• Acne
• Eczema
• Psoriasis
• Rosacea
• Urticaria (Hives)
• Infective skin conditions, like Cold Sores and Impetigo
• Undiagnosed rashes

Are there conditions that you cannot treat?

There may be conditions when it is not safe for us to manage your condition via an online GP video consultation. If this is the case, our doctors will explain the reason for this and discuss your options with you. This might include referral to a consultant specialist. 

Who can you treat?

Our doctors can treat you or a child in your care.

If you are booking a GP dermatology video consultation for a child, both you and the child MUST be physically present during the video consultation. The video consultation will not be able to proceed if both parties are not present and visible.

You cannot book a GP dermatology video consultation for another adult, they must have their own confidential account. You can register for a Webdoctor.ie account here.

Our service regards an adult as anyone who is 17 years or older.

Can I use this online GP video consultation service if I’m abroad?

Our doctors can only treat patients who are physically located in the Republic of Ireland at the time of the consultation.